Marketing Response Orchestration | Vrtual.ly

Understand active and inactive account status

Learn why an inactive account keeps published pages unavailable and how activation affects public access.

Last reviewed 19 August 2026

Your account status controls whether published pages can be accessed online.

Active accounts

When your account is active, published request pages can be accessed normally.

Inactive accounts

When your account is inactive, visitors see a page-not-available message even if the request page itself has been published. You can still sign in and work in your Vrtual.ly workspace.

Where to see your status

Your account status appears near the top of the Workspace.

Need your account activated?

If your account is not active, contact your Vrtual.ly representative.

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