Marketing Response Orchestration | Vrtual.ly

Why a page says Payment setup required

Understand why a published paid page can be unavailable until the account owner connects Stripe.

A request page can be published but still unable to accept requests if it requires payment and no Stripe payout account is connected.

What the status means

Payment setup required means the page is configured to collect payment but the account does not currently have the payment connection needed to complete that transaction.

How to fix it

The account owner should open Settings > Integrations and connect Stripe.

Free request pages are not blocked by a missing Stripe connection. The requirement applies to pages that need to collect payment.

Did this answer your question?

If not, email care@vrtual.ly and tell us what you were looking for — it tells us what to write next.