Marketing Response Orchestration | Vrtual.ly

A team member is missing from a request page

Check whether the team member and request page share the same Tag before troubleshooting availability.

If a team member does not appear as an option on a request page, check Tags first.

Why Tags matter

A team member is eligible for a request page only when the member and the page share a Tag.

Check the page

Open the page in the Editor and review Assign tag.

Check the team member

Open Business tools > Team, open the member and confirm they have a matching Tag.

After Tags match, check working hours and other availability settings if the member still has no times.

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