Marketing Response Orchestration | Vrtual.ly

Understand Profiles

Use Profiles to view people who have interacted with your business and see their consultation activity.

Profiles provide a person-level view of activity in Vrtual.ly.

Where to find them

Open Business tools > Profiles.

What Profiles are for

Use Profiles when you want to look at the person rather than a single request. The Profiles area can summarize consultation activity and other account-level history associated with that person.

Use Requests when you need the details of a particular service request or questionnaire submission.

Did this answer your question?

If not, email care@vrtual.ly and tell us what you were looking for — it tells us what to write next.