What is the client experience like on vrtual.ly?
/ What is the client experience like on vrtual.ly?

What is the client experience like on vrtual.ly?

Quick answer: vrtual.ly is built to give your clients a clean, modern, trustworthy experience that elevates your brand.

Details:

  • Every touchpoint-from booking to paying, rescheduling, joining sessions, and posting reviews-is designed to make you look professional and keep your clients confident.
  • Client identity validation (simple OTP) For any action that impacts your business, clients quickly verify themselves using a one-time passcode (OTP).
  • This protects your business and ensures all actions can be tied to a verified identity.
  • A clean, professional booking experience Your clients see a simple, mobile-optimized booking page that highlights your services, schedules, pricing, and branding.
  • Secure checkout with Stripe Clients pay securely through Stripe's full checkout experience, including Apple Pay, Google Pay, major cards, and digital wallets.
  • Special Case: Do Not Force Payment (Booking without paying first) Certain creators have external billing arrangements-such as corporate billing, private invoicing, or card-on-file clients.

Good to know: Why this matters Every part of the client journey is designed to increase trust, reduce friction, improve attendance, and help your business grow with a polished, professional presentation.