Who can cancel or reschedule a booked appointment?
/ Who can cancel or reschedule a booked appointment?

Who can cancel or reschedule a booked appointment?

vrtual.ly gives clear rules for who can modify a confirmed appointment so that everyone understands how changes are handled.

Cancellations

Only the host (the creator) can cancel a scheduled appointment. This prevents accidental cancellations by clients and keeps final control in the host's hands.

Rescheduling

Both the host and the person who booked have the ability to reschedule the appointment. If the original time no longer works, either party can choose a new time from the available schedule.

This combination keeps your calendar protected while still offering clients flexibility when they need to adjust their booking.