The Contacts tool is your built-in mini CRM. Every time someone interacts with your booking pages, vrtual.ly automatically creates or updates a contact profile for them.

What you see on a contact profile

• Name and email address
• Location (city, state, country)
• First contact date and last contact date
• Has ever purchased (Yes/No)
• Number of free sessions granted, with an option to edit

Activity timeline

Each contact has a full activity feed that shows everything they have done with your business in chronological order, including viewing events, viewing packages, buying packages, booking sessions, and more. Every entry is timestamped so you can see how their interest and engagement has developed over time.

Actions you can take

From the contact profile you can quickly:

• Send message – follow up with the client directly.
• Make a note – add a private note only you can see.
• Schedule appointment – book time for the client without making them go back to your public page.
• Request review – send them a link to leave a review about their experience.

This makes Contacts the best place to understand each client, manage relationships, and drive repeat business.