How does using Zoom with vrtual.ly work?
/ How does using Zoom with vrtual.ly work?

How does using Zoom with vrtual.ly work?

Using Zoom with vrtual.ly

Quick overview: vrtual.ly connects to your Zoom account using secure authorization to automatically create Zoom meeting links for your bookings. No software is installed on your Zoom account.

Connecting Zoom

vrtual.ly does not require installing a Zoom app. Instead, you securely connect your Zoom account using Zoom’s authorization process.

  1. Log in to your vrtual.ly account
  2. From your Workspace, click the Business Tools icon
  3. Scroll to Integrations and click it
  4. Locate Zoom and click Set Up
  5. You will be redirected to Zoom to authorize access
  6. Once authorized, you will be returned to vrtual.ly with Zoom connected

How Zoom Is Used

Once connected, vrtual.ly creates a Zoom meeting automatically when a booking is confirmed.

User-initiated behavior: Zoom meetings are created only after a user-initiated booking is confirmed. vrtual.ly does not create meetings automatically or without explicit user action.

Each booking generates a unique Zoom meeting with host and participant join links.

vrtual.ly stores only the Zoom meeting ID and join URLs required to support the booking experience.

Troubleshooting

If a Zoom meeting link is not generated, please check the following:

  • Your Zoom account is still connected
  • The booking has been successfully confirmed
  • The scheduled time has not already passed

If the issue persists, contact support at care@vrtual.ly.

Disconnecting Zoom

You can disconnect Zoom from vrtual.ly at any time.

  1. Go to Workspace → Business Tools → Integrations
  2. Find the connected Zoom account
  3. Click the Delete icon next to the Zoom integration

When Zoom is disconnected, all access tokens are immediately invalidated and vrtual.ly stops all Zoom API calls.

You may also revoke access directly from your Zoom account under Zoom App Marketplace → Manage → Installed Apps.

Data Handling After Disconnection

When Zoom is disconnected, vrtual.ly immediately stops all Zoom API calls. No new Zoom meetings are created.

Historical booking metadata is retained only for reporting and record-keeping and does not include access to Zoom account data or meeting content.